Reviews

Please take a moment to review your experience with us. Your feedback not only helps us, it helps other potential customers as well. Thank you for your feedback!

trustpilot
Helped right over phone and fixed an issue in two seconds I couldn’t fix in two hours. Thanks for the help!
trustpilot
Great communication and a brilliant job. Tim explained the process to refurbish my thermostat assembly along with a photo of the replacement part needed.
Posting relatively fragile parts from Australia to the other side of the world can be an unsettling experience but Tim packed the part very well and it arrived in undamaged condition and looking like new.
I refitted the thermostat and my toaster now makes toast the way it should.
Thank you very much Tim, you have one very happy customer.
trustpilot
My parents had a Sunbeam toaster when I was growing up. I don't know what happened to that Sunbeam, but it didn't end up with me. I found one on eBay and Tim was able to restore it to perfection. He has given me a piece of my childhood back, and I will be forever grateful. I will treasure it forever.

Tim provided updates with photographs of my toaster in process. When it arrived it came carefully packaged in a box inside a box, with some complimentary Sunbeam original advertising reproductions. It was more than I expected. This is a pricey refurbishment but that's clearly because it is time consuming and painstaking. He treats each toaster like a work of art. The love he puts into his work shows and is worth every penny.
trustpilot
If you are as obsessed with your toaster as much as I am and wish that it was brand new, that is what Tim did to my 1950's toaster. The process takes a while, but I assure you it is worth the wait. Once your toaster is in the queue to be restored Tim is in regular communication with you, sending photos, and explaining what is happening. It's nice to be part of that experience. Highly recommend! I love my shiny "new" toaster.
trustpilot
Even though I didn't send in my toaster, Tim was very kind & willing to help troubleshoot with me over the phone as to why my rewired toaster was tripping the ground fault. We got it working with his expertise & there's no other person I'd trust or send it to for maintenance in the future than him!
trustpilot
Five stars for Tim. My AT-W looks like a brand new toaster! Tim's service and attention to detail is amazing.
trustpilot
I am thrilled with Tims restoration of my T-20B toaster! Absolutely stunning. Like new again and functions flawlessly. Tim told me beforehand what the wait time would be, sent me pictures when he started, regularly updated me during each step with more pictures. He's a very skilled, courteous and kind craftsman. I highly recommend him if you have one of these gems from the past.
trustpilot
30 or 40 years ago, my husband told me about the toaster he had growing up. “The toast slowly rose out of the toaster. It didn’t pop up, like other toasters.”
I didn’t believe him. I thought he was pulling my leg. Then I found Tim’s Toasters. I had to get one for Tom. And we love it! Tim does beautiful restoration work. And he is so charming! I’m ordering another one!
trustpilot
No regrets having this done! Tim is a fabulous person! He kept me informed throughout the entire process. I am so glad that I had this done! This was my late Mother's Sunbeam toaster and it is the only one that I can remember while growing up. The craftsmanship and details that he puts into the restoration is amazing! I'm sure if I could go back in time to 1955 this toaster would look exactly the same. The toaster works flawlessly. Great job!!
trustpilot
I contacted Tim after stumbling on his site when I procured a T-20 B from eBay. His thorough description of the restoration process made it a no-brainer to have the work done at Tim’s. While the wait was quite a while for him to begin work, it was simply testament to his skills and artistry. Before work began on my unit, Tim emailed me with the details on his start date. Then pictures and descriptions began. It was so exciting to know about the progress. Just before final reassembly, more progress pictures and specific details about my unit came. Shipping details and tracking were given and then it arrived. So amazingly detailed! Everything looked totally amazing. I love the toaster. You’ll love yours, too.
trustpilot
The toaster is beautiful. And functional. It makes my life just a bit easier, and I appreciate that.

Tim communicated well during the whole process. I got before/during/after photos of my toaster. Just keep in mind that it all takes time. It's not an online it in person store. Good things come to those who wait. It's a buy it for life toaster, and you won't get that anywhere else.
trustpilot
Attention to detail makes all the difference. If you have any interest in owning a piece of toaster history, Tim is the right man for the job. We actually own two T-20 toasters and you can tell the difference between them from across the room. Tim's is polished, clean and has a beautiful cord.
trustpilot
Tim did an excellent job on my T20A toaster restoration. Could not be happier with the quality of his work. He stayed in contact with us throughout the process to let us know the status and progress. Recommend Tim's Toaster restoration to anyone who has an old Sunbeam they want fixed or fully restored.
trustpilot
If you are on the fence, thinking about whether or not to use Tim's Toasters restoration service, you should absolutely do so! Tim's services are beyond the scope of anything I have ever experienced in the realm of restorations. His experience and insight is better than anything I could have done, simply because he has seen it all. When my T20-B arrived, I was speechless to behold the gleaming jewel that now adorns my countertop. I am certain that it looks and performs better than it ever had in 1955! This is not a rapid process because Tim has actual real life events to attend as well as his side toaster gig. But, hey! Toasters are not a life and death situation (unless a bathtub is involved), so I was fine waiting in the queue. It was totally worth it!
trustpilot
Tim is the absolute best at toaster restoration. He just finished my T-20B and it is magnificent!! Couldn't be more pleased with the job he did and the attention to detail that is put into his work. I highly recommend Tim for your toaster restoration job!! 🙂
trustpilot
Tim is a delightful person and proud of his craft. In a sea of products and services intended only to separate you from your money without actually making your life any better off, his Sunbeam repair and restoration service was refreshingly earnest and human! It's clear he loves what he does for the sake of it. He does not take for granted his strong position in a fairly niche market; he earned and maintains it!
trustpilot
What made my experience with Tim Wilson extraordinary? How shall I count the ways?

Tim treated me like a dear friend, with unexpected kindness, respect and sincerity!

He cared enough to provide detailed accounts of his progress with my late parent's Sunbeam to ensure I was fully informed- complete with photos from every conceivable angle!!

I learned that Tim is very busy with his "real" (printing business) job, as the chairperson of the Board of Trustees at the church he has attended his entire life First UMC of London and that he visits the church almost daily to monitor the final stages of the masonry and stained-glass window restoration. Yet he made time for me- and was it ever worth the wait!!!

Because the finished product is one gorgeous work of art that I enjoy looking at every day. Not to mention having perfect toast that alluded me (and my parents) for decades!!!!

Thank you from the bottom of my heart Tim!!!!! You are an artist, craftsman and one incredible human being!!!!!
trustpilot
This was such a great surprise to receive as a Christmas gift!
My toaster looks better than expected and I can tell that it was very well cared for during the restoration process.
The box, the instructions, photos, EVERYTHING is top of the line!!
If this is something you are considering, I highly recommend Tim's Toasters.
trustpilot
Sent my toaster to Mr Tim for repair. Came back looking better than new and working perfectly. Great communications and repair skills. Can't thank you enough.
trustpilot
Thank you!!!

Time restored our 1953 sunbeam T-20 toaster and we absolutely love it. Everything works beautifully and the toast comes out perfect. This toaster belonged to my husbands grandmother back in the 50’s and we hope our kids will enjoy it one day to. Thank you time for all your hard work.
trustpilot
Tim has restored 2 toasters for my family. He is an incredible communicator and it has been a joy working with him on these renovations. I highly recommend working with Tim and enjoying on of his masterpieces. Thanks again Tim!
trustpilot
After spending hours trying (and failing) to repair a T-20B that has been in my family for decades, I reached out to Tim for help. I’m so glad I did because he got back with me quickly and walked me through a couple of tests that lead to a successful repair. Thank you so much for your kindness! I was really surprised by the willingness to help, and the way you treated me like a close friend. Grateful for a shining example of generosity. My mother will be very excited to have her beloved toaster back this Christmas!
trustpilot
If I could give 6 stars I would. From start to finish this experience was top notch. The care in selecting the right unit, the diligence in communication, and the final product are outstanding -- truly a level of service that seems to be absent from most interactions since these toasters were new. Thank you so much!
trustpilot
Tim reecently restored my family's Sunbeam T-20B. Throughout the process, he kept me informed about whrere he was at with the restoration. This is something I truly appreciated. What I appreciate even more is Tim's kindness, his professionalism, and the sheer love he puts into repairing these amazing machines. He has a gift not just for repairing them, but for letting you know that he values you as a customer and as a human being: I'd told Tim that this Sunbeam was my father's T20B and that he'd loved it. When Tim sent the toaster back to me, he printed a special note to honor my father on the side of the box. I have made a friend whose friendship I will always cherish.